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How dewalive slot Protects Your Personal Data

At dewalive slot, your personal data is handled with clear rules: we collect only what we need to run your account, process deposits via DANA, OVO, GoPay, or…

Data collected only for account & payment purposesDANA, OVO, GoPay, QRIS transactions protectedRight to access, correct, or delete your dataNo data sold to third partiesContact our team any time to exercise your rights
dewalive slot How dewalive slot Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete any personal data we hold about your account, our privacy team is reachable around the clock.

Live Chat — 24 Hours Start a live chat session directly from the account dashboard, any time of day…
Email Support Send your written data request to our privacy email address listed in the account…
In-Account Request Form Navigate to Settings › Privacy › Data Request inside your dewalive slot account.
DATA HANDLING STANDARDS

Six Ways We Keep Your Information Safe

Data security at dewalive slot is built around specific controls, not general promises.

Encryption in Transit and at Rest

All data moving between your device and our servers travels over TLS 1.3.

Cookie Policy and Your Controls

We use functional cookies to keep your session active and analytics cookies in aggregate form to measure lobby performance.

Account Security Practices

Two-step login verification is available for all accounts. We never ask for your password by email or chat.

Data Retention Schedule

Account registration data is retained for the duration of your active account plus 12 months after closure, as required for…

Third-Party Data Sharing Limits

We share data only with payment processors — DANA, OVO, GoPay, QRIS — strictly to complete your transactions, and with…

Your Right to Request Changes

You hold the right to access a copy of your stored data, correct inaccurate details, or request full deletion of…

Privacy Policy Questions We Hear Most Often

The questions below come directly from account holders asking about how their data is stored, who can see it, and what steps to take when they want it changed or removed. If your question is not listed here, reach out via live chat — available 24 hours — and our privacy team will answer it directly.

We collect your name, email address, phone number, and the payment method identifiers you link — such as your DANA or OVO account reference. We also log device type and session timestamps for security purposes. We do not collect more than is needed to run your account.

We store only the payment reference token returned by each processor after a transaction — never your full wallet credentials or PIN. This token lets us match deposits and withdrawals to your account without holding your actual payment login details on our servers.

Yes. Submit a data access request via Settings › Privacy › Data Request or contact live chat. After we verify your identity using a one-time code, we will send a structured copy of your stored account data to your registered email address within 72 hours.

Use the in-account Data Request form or email our privacy team directly. Select deletion as the request type. We will process confirmed deletions within 72 hours. Note that some transaction records may be retained longer where local law requires it for financial compliance.

We share data only with the payment processors you use — DANA, OVO, GoPay, QRIS — solely to complete your transactions, and with identity verification partners where local law permits. We do not sell, rent, or trade your data to any third party for marketing or profiling purposes.

We use functional cookies to keep your session open and aggregate analytics cookies to monitor page performance. You can adjust or withdraw cookie consent at any time through the cookie preferences panel in the page footer. Withdrawing analytics cookies does not affect your ability to log in or make deposits.

Contact our privacy team via live chat (24 hours), email, or the in-account form. We acknowledge all complaints within 24 hours and aim to resolve them within 72 hours. If a resolution cannot be reached, your options depend on local law and the applicable data protection authority in your region.